Justice - Justiz - Giustizia

In the Netherlands there is a history of ten years of court user satisfaction surveys. In 2001 the courts started to conduct these surveys and in 2011 almost all courts executed this at least two times. In 2009 the assembly of court presidents chose one national survey for all the (19) district courts and the (5) courts of appeal, held simultaneously, under the condition of a minimal work load for the courts.